I spent several years on ABET accreditation teams and invariably while interviewing industrial advisory board members the same comment was made: the graduates were fine technically, but lacked the leadership, interpersonal, and communication skills necessary for a successful career. Indeed, being able to manage people, being able to communicate both verbally and with the written word, and developing leadership skills are vital to the engineering team.
The great department store magnate, Marshall Field, once said, “Right or wrong, the customer is always right.” And we’ve all seen the poster, mug, or desk-top placard that says, “Rule #1: The customer is always right. Rule #2: If the customer is wrong, see Rule #1.” Now, we all know that isn’t really true.
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Articles Due: October 26, 2015
Distribution: November 2, 2015
The Pennsylvania Society of Professional Engineers welcomes articles for possible online publication in the quarterly PE Reporter. The PE Reporter, published online quarterly, provides current industry information valuable to Professional Engineers and keeps society members informed of association news. (This is in addition to the PE Reporter Weekly.)