PA Turnpike Commission | Director of Traffic Engineering & Operations

Pennsylvania Turnpike Commission

Middletown, PA

Position Title | Director of Traffic Engineering & Operations

Interested candidates must apply to the Director of Traffic Engineering & Operations posting by visiting by March 15, 2023.

Position Number: 80000384
Union: Non-Union
FLSA Status: Salaried Exempt
Department: Traffic Engineering and Operations
Salary Grade: E-20
Salary Range: $125,715.20 – $188,572.80
Employment Type: Full Time
Building Location: TIP Building (Operations Center)
Building Street: 2850 Turnpike Industrial Drive
Building City: Middletown
Building State: Pennsylvania (US-PA)
Building Zip Code: 17057
Work Schedule: Flexible Work Options

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:
• Hybrid Work – combination of remote and in-person reporting
• Alternate Work Schedule – flexibility to adjust work schedule length to complete work week in fewer days
*Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.

Job Purpose and Summary
This position is responsible for directing all traffic engineering and traffic operations activities within the Pennsylvania Turnpike Commission’s (PTC’s) Traffic Engineering and Operations Department. Work involves responsibility for ensuring efficient movement of traffic and goods throughout the PTC’s highway system. Work is performed with a high degree of independence, discretion and judgment. Supervision is exercised over professional and technical staff engaged in traffic engineering and traffic operations activities.

Essential Functions & Responsibilities

  • Directs, plans and organizes the Traffic Engineering and Operations Department’s operations and staff functions including supervisions, performance management, delegation of work assignments and review of work product.
  • Oversees the development and implementation of an objectives-driven, performance-based transportation management and operations (TM&O) program to address mobility on the Turnpike, specifically recurring and non-recurring congestion.
  • Oversees and determines the strategic direction of the department and ensures implementation. Coordinates with other departments to assist in the development of the 10-Year Capital Plan and establishes priorities for the Traffic Engineering and Operations Department. Develops and implements the annual operating and capital budget for assigned cost centers.
  • Directs and provides oversight to employee and responder safety goals and business objectives while overseeing the development and management of a comprehensive highway safety program and plan.
  • Oversees the development of standards and specifications related to traffic control devices, maintenance and protection of traffic and Intelligent Transportation Systems (ITS). Coordinates with other departments on the use and preservation of infrastructure.
  • Directs traffic and revenue study methodology and development in conjunction with the Finance Department. Oversees the management of traffic and operations data such as traffic volumes, crash data, dispatch logs, ITS device use data, etc.
  • Provides leadership and direction to the delivery of the Unified Incident Command System.
  • Leads the planning and implementation of procedures/practices and the development of plans/strategies for daily and emergency situations. Manages and reviews emergency plans involving traffic closures, detour routes, evacuations, accidents and special situations.
  • Responsible for the terrorism preparedness and homeland security policies. Conducts threat risk assessments and works with various departments to develop and implement recovery procedures as they pertain to threats from outside and inside the PTC.
  • Represents the PTC and liaisons with the Pennsylvania Emergency Management Agency (PEMA), Pennsylvania Department of Transportation (PennDOT), Pennsylvania State Police (PSP) and other external stakeholders during planned and unplanned events.
  • Ensures inter-agency coordination for the provision of incident and emergency management, such as Homeland Security and emergency response services, including fire and ambulance contractual arrangements, etc.
  • Directs emergency planning and response activities in conjunction with the Maintenance Department, PSP and contracted services.
  • Coordinates, and may chair, the work of relevant committees including incident, crash, disciplinary or safety committees.
  • Responds to unplanned incidents and emergencies. Available by phone and e-mail 24/7 when on call, based on the established schedule.
  • Uses situational awareness to anticipate and prevent accidents.
  • Performs related duties as assigned.


  • Bachelor’s degree in civil engineering.
  • Possession of a valid Professional Engineer (PE) license as issued by the Pennsylvania State Registration Board for Professional Engineers.
  • Possession of a Professional Traffic Operations Engineering (PTOE) certification is preferred.
  • Ten (10) years of experience in general safety, traffic safety, public safety, communications, traffic operations, engineering, intelligent transportation systems or emergency management. Equivalent combination of education and/or experience may be accepted.
  • Seven (7) of the years of experience must be in a supervisory capacity.
  • Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.


  • Customer Service
  • Critical Thinking
  • Resource Management
  • Decision Making and Independent Judgment
  • Mathematical Understanding
  • Safety
  • Analytical Thinking
  • Leadership
  • External Awareness

Physical Demands and Work Environment
Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires frequent travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

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